Name: TermsAndConditions

Qantas Golf Club Terms & Conditions


Effective 24 October 2017

These Terms and Conditions are effective from the date of publication shown above and may be amended from time to time.

1. Definitions

In these Terms and Conditions, unless the context otherwise requires:

Additional Attendee means an individual who a Member or Customer nominates to accompany them for:

  • (a) a Tee Time Booking,
  • (b) an Event;
  • (c) a Tournament;
  • (d) a Holiday Package; or
  • (e) any other event or offering on the Club Website.

Affiliated Golf Course means a golf club which has a commercial arrangement with Qantas or a Service Provider and which offers access to tee times via the Club Website.

Approved Payment Card means a VISA, MasterCard, or American Express credit or charge card, or such other form of card payment as approved by Qantas from time to time.

Benefits means any goods, services, discounts, offers or arrangements offered or available to Members from time to time by virtue of their membership.

Club Website means www.qantasgolfclub.com.

Consequential Loss means any loss of profits, loss of revenue, loss of opportunity or consequential or indirect loss.

Eligible Goods and Services or Eligible Purchases means

  • (a) Membership Fees;
  • (b) Tee Time Bookings;
  • (c) Event Tickets;
  • (d) Holiday Packages;
  • (e) any other goods and services as notified by Qantas or its representatives from time to time, as offered for sale on the Club Website.

Event means an event or promotion advertised on the Club Website for which Qantas offers tickets (Event tickets) to Members through the Club Website.

Event Ticket has the meaning given to it in the definition of Event.

Free Membership means anyone that has joined Qantas Golf Club but not taken up a VIP Membership, and receives the benefits as set out on the Club Website from time to time.

GST means any goods and services tax, value added tax or sales tax imposed on the sale or supply of goods, services and rights including but not limited to a tax imposed by the New Tax System (Goods and Services Tax) Act 1999 (Cth) and the related imposition Acts of the Commonwealth.

Holiday Packages means the holiday packages as offered for sale on the Club Website.

Home Club is the golf club nominated by a Member to Golf Australia as that Member’s home club.

Losses mean all liabilities, losses, damages, costs and expenses, including Consequential Loss.

Member Account means a Member’s membership account.

Member Content means any materials or contributions, including text, images, reviews and testimonials, submitted by a Member in the course of Membership or for the Club Website, but does not include Personal Information.

Member means

  • (a) a QFF Member;
  • (b) any person that has joined the Qantas Golf Club as a Free or VIP Member;
  • (c) any person that has subscribed to receive marketing communications from Qantas Golf Club; or
  • (d) any person that has transacted with the Qantas Golf Club;

Membership means QFF Membership, Free Membership or VIP Membership, as the context requires.

Membership Fee means a fee required by Qantas Golf Club for a VIP Membership.

Membership Renewal Fee means a fee payable by a VIP Member to continue their VIP Membership of Qantas Golf Club.

Membership Year means the period from the Start Date until the last day of the twelfth calendar month or, subject to successful VIP Membership renewal, the period from the date of renewal until the last day of the twelfth calendar month after that renewal date.

Personal Information has the meaning given to that term in the Privacy Act 1988 (Cth).

VIP Member means anyone who holds a VIP Membership or a VIP & Handicap Membership and has paid the annual VIP Membership Fee for the Membership Year.

VIP Membership means a membership of the Qantas Golf Club with the applicable benefits specified by the Qantas Golf Club on the Club Website or otherwise by Qantas in writing from time to time.

Qantas means Qantas Airways Limited ABN 16 009 661 901.

Qantas Golf Club means the golf program owned and operated by or on behalf of Qantas which is known as the Qantas Golf Club.

Qantas Golf Club Service Centre means Qantas Golf Club call centre and service centre operated by or on behalf of a Qantas Group Company.

Qantas Points means frequent flyer points that are awarded to QFF Members pursuant to the Qantas Frequent Flyer Program Terms. Qantas Points are also referred to as ‘Points’.

Qantas Service means flights marketed and operated by Qantas under a ‘QF’ flight code.

QFF Member means a person who is a member of the Qantas Frequent Flyer Program.

QFF Membership means membership of the Qantas Frequent Flyer Program.

QFF Membership Account means a Member’s QFF account.

QFF Program means the loyalty program known as the Qantas Frequent Flyer program.

QFF Terms means the Qantas Frequent Flyer terms and conditions issued by Qantas, as amended by Qantas from time to time.

Service Provider means any third party nominated by Qantas to provide services in relation to Qantas Golf Club.

Start Date means the date Qantas accepts the Member’s VIP Membership application.

Stopover in relation to an Australian domestic Itinerary, means a break of journey at an intermediate point when onward travel does not take place on the same calendar day; and for all other Itineraries, including those containing a domestic to international connecting flight, means when a passenger arrives at an intermediate point and is not scheduled to depart within 24 hours of arrival.

Tee Time means the reserved time at which a Tee Time Booking will commence.

Tee Time Booking means a tee time booking with an Affiliated Golf Course which is booked using the Club Website or the Qantas Golf Club Service Centre.

Terms and Conditions means these Qantas Golf Club Program Terms and Conditions.

Tournaments means the tournaments, events or competitions offered on the Club Website.

2. Qantas Golf Club Membership

2.1 VIP Membership

(a) VIP Membership is open only to individuals. Membership is not open to families, groups, companies, trusts, partnerships, other entities, government departments, agencies, animals or inanimate objects.

(b) An individual may become a VIP Member if he or she:

(ii) completes and submits a VIP Membership application, via the Club Website or by calling the Qantas Golf Service Centre; and

(iii) pays any applicable Membership Fee.

(c) A VIP Membership can be taken up at any time.

(d) Each individual may have only one VIP Membership Account.

(e) Qantas Golf Club may in its absolute and sole discretion accept, reject or cancel any VIP Membership or application for Membership.

(f) VIP Membership is valid for a Membership Year or, subject to the successful payment of a Membership Renewal Fee, until the end of the current Membership Year for which Membership Fees have been paid from the Start Date until renewed by the VIP Member in accordance with these Terms and Conditions.

(g) Each VIP Membership is personal and non-transferable. VIP Members must not:

(i) permit third parties that are not the VIP Members to access Benefits, unless otherwise permitted by Qantas; or

(ii) permit any person to access their Member Account or submit Member Content.

(h) VIP Membership Fees are inclusive of any applicable GST and may be varied by Qantas from time to time in its absolute discretion.

(i) A VIP Member must pay for Membership Fees using an Approved Payment Card or other method accepted by Qantas.

2.2 Member details

(a) Free or VIP Members can view and edit certain information, and perform certain functions, relating to their Membership in the Member Account.

(b) Members must notify Qantas Golf Club of any changes of name, address, email, phone or other Member Account information as soon as practicable by updating the Member Account information accordingly.

(c) Qantas is not responsible for any loss, damage or claim relating to information in Qantas Golf Club Member’s Account, including but not limited to loss, damage or claims which are caused by the Member’s failure to update or provide accurate information in accordance with clause 2.2(b).

(d) A Member's mailing address may be used to determine their eligibility for Benefits, promotions and other offerings.

2.3 VIP Membership Renewal

(a) To renew a VIP Membership, a Member must pay the VIP Membership Fee prior to expiry of the Membership Year.

(b) At the end of the Membership Year, if the Membership Renewal Fee has not been paid by the Member, that Member’s VIP Membership will be automatically downgraded to a Free Membership. All benefits associated with VIP Membership will cease to apply until such time that the Member pays the VIP Membership Renewal Fee.

(c) If a Member’s VIP Membership has been downgraded in accordance with clause 2.3(b) above and that Member holds a Golf Australia Handicap for which Qantas Golf Club is the Home Club, Qantas Golf Club will cease to be the member’s home club and the member’s handicap may be deactivated.

3. Benefits

3.1 General

(a) The Benefits of Qantas Golf Club Membership are be described on the Club Website.

(b) Qantas may, from time to time, modify, add or remove Benefits at its absolute discretion.

(c) It is the responsibility of Members to ensure they are familiar with the available Benefits, including changes to Benefits, by visiting the Club Website.

(d) By applying for Membership, claiming any Benefit or making any Eligible Purchases, Members agree to be bound by these Terms and Conditions (as amended from time to time).

(e) A Member’s mailing address may be used to determine their eligibility for Benefits, promotions and other offerings.

3.2 Tee Time Booking

(a) A Member who has made a Tee Time Booking must adhere to the Affiliated Golf Course’s rules, dress codes, behaviour requirements and weather policies. Affiliated Golf Courses have the right to refuse a Tee Time Booking or access to their facilities in the case of non–compliance.

(b) Misconduct or repeated breach of the Affiliated Golf Course’s rules by a Member or their Additional Attendee shall be deemed to be a breach of these Terms and Conditions.

(c) Each Tee Time Booking is available for the number of people specified on the Club Website at the time of making the Tee Time Booking. If a Member makes a Tee Time Booking for a number of persons that is less than the specified maximum amount of people, the remaining places in the Tee Time Booking may be booked by other individuals.

(d) A Member’s Tee Time Booking will be confirmed upon successful payment. Additional payment may be required at the golf club. If applicable, this payment will be notified to the Member at the time of booking.

(e) A non-refundable booking fee is payable for all Tee Time Bookings. Additional processing fees may be payable for Tee Time Bookings made via Qantas Golf Club Service Centre.

(f) A Member may cancel a Tee Time Booking in accordance with the booking cancellation policy which is displayed or notified to the Member at the time of booking.

3.3 Tee Time Booking Refunds

(a) If a Member cancels a Tee Time Booking via Qantas Golf Club website in accordance with the booking cancellation policy, that Member will receive a full refund less any booking fee and administration fee paid at the time of booking and, if the Member cancels the Tee Time Booking via Qantas Golf Club Service Centre, less any offline cancellation fee.

(b) Refunds will be credited to the Approved Payment Card used by the member to pay for the Tee Time Booking, or Qantas Points will be credited to the QFF Membership Account (as applicable).

(c) If a Member cancels a Tee Time Booking outside of the booking cancellation policy, that Member will not be entitled to a refund.

(d) If a Member’s Tee Time Booking is changed or cancelled by an Affiliated Golf Course or by Qantas for reasons other than a breach by a Member or Additional Attendee of these Terms and Conditions:

(i) the Member shall be notified of the cancellation by the Affiliated Golf Course; and

(ii) the Qantas Golf Club Service Centre will process any refunds within 30 days of the cancellation notification being received by Qantas, or longer period as reasonably required by Qantas depending on the circumstances.

(e) A Member must not request a refund from the Affiliated Golf Course for which the Tee Time Booking was made.

(f) A Member will not earn any Qantas Points for cancelled tee times, regardless of any money forfeited for that Tee Time Booking, including any retained booking fee, offline admin fee or tee time cancellation fee.

(g) If a Member has commenced a round of golf for which a Tee Time Booking was made, that Member will not be entitled to a refund in relation to that Tee Time Booking under any circumstances, including in any instances where the round has been terminated by the Affiliated Golf Course or by the Member.

3.4 Golf Australia Handicap

(a) VIP & Handicap Members with a valid Australian postal address and who are not currently a member of a golf club, will have the option to make Qantas Golf Club their Home Club by either:

(i) applying for and completing the necessary steps to obtain a new Golf Australia Handicap; or

(ii) nominating Qantas Golf Club as the Home Club and transferring their existing Golf Australia Handicap history to Qantas Golf Club,

(b) By applying for or transferring a Golf Australia Handicap, VIP Members agree to be bound by the terms and conditions set by Golf Australia that can be viewed at: www.golf.org.au/rulesandhandicapping.

(c) Golf Australia is responsible for the ongoing management of a VIP Member’s Golf Australia Handicap. By applying for or transferring a Golf Australia Handicap a VIP Member consents to Golf Australia contacting that Member using the details provided to it through the Club Website.

(d) If a VIP Member chooses to transfer their Golf Australia Handicap to Qantas Golf Club and nominate Qantas Golf Club as the Home Club for that Golf Australia Handicap, it is the Member’s responsibility to ensure that their name, address, and golf club details provided as part of the transfer process match the personal information, status and any other relevant information as held against the Member’s existing handicap. Any failure to provide the required details may result in a delay or failure to transfer the Member’s Golf Australia Handicap.

3.5 Events, Tournaments and Holiday Packages

(a) From time to time Qantas may offer for sale on the Club Website Events, Tournaments and Holiday Packages.

(b) Members may purchase tickets for themselves and Additional Attendees through the Club Website.

(c) Qantas may at any time, without advance notice to Members, withdraw, limit, modify, cancel the availability or cost to Members and Additional Attendees of Events, Tournaments and Holiday Packages.

(d) Additional terms and conditions apply to Events, Tournaments and Holiday Packages and will be disclosed to the Member at the time of purchase. By purchasing a ticket for an Event or Tournament, or booking a Holiday Package, a Member agrees to comply with those additional terms and conditions.

3.6 Baggage Waiver

(a) If a VIP Member elects to travel directly to and/ or from a Qantas Golf Club Event or Holiday Package on a Qantas Service (without a Stopover), Qantas will waive the excess baggage fee (if any) regularly imposed by Qantas to transport the VIP Member’s golf clubs to and / or from the Event or Package (up to a maximum of one golf bag per VIP Member and to a maximum weight of 20KG).

(b) To be eligible, the VIP Member must be a QFF Member and book their flight through Qantas Golf Club at least 7 days prior to the scheduled flight departure date. The baggage waiver will be applied to the booking by Qantas Golf Club. Flights booked after this deadline may result in excess baggage fees being charged.

(c) Any changes to the flight booking must be made through Qantas Golf Club.

(d) The baggage waiver applies to the VIP Member only and does not apply to other individuals travelling with the VIP Member, unless they are also VIP Members.

(e) Once the baggage waiver has been processed, the VIP Member will receive an email to confirm that the waiver has been approved.

4. Earning Qantas Points

4.1 To earn Qantas Points with Qantas Golf Club, a Member must be a Qantas Frequent Flyer Member and make an Eligible Purchase. A Member must also have provided to Qantas or one of its Service Providers, their Qantas Frequent Flyer Membership number and Surname at the time of making an Eligible Purchase.

4.2 Subject to clause 4.4, a Member may earn Qantas Points for successful purchases or redemptions of Eligible Goods and Services (Eligible Purchases):

4.3 The number of Qantas Points earned (if any) for Eligible Purchases will be at the rate advertised on the Club Website at the time of purchase. Insofar as any Qantas Points are advertised as applying to discounted Eligible Purchases, the number of Qantas Points earned will be on the discounted cash price not on the original cash price of the respective Eligible Purchases.

4.4 Qantas Points will not be awarded, or where applicable will be deducted from a QFF Member’s QFF Account:

(a) if Eligible Purchases are cancelled, refunded or returned (including non-refundable Eligible Purchases that are cancelled by a Member).

(b) on administrative or processing fees payable at the time of making, amending or cancelling an Eligible Purchase.

(c) if Qantas Points are redeemed for Eligible Goods and Services.

4.5 Qantas Points may take up to six weeks to be credited to a Member’s QFF account from either the date of the Eligible Purchase or, where applicable, in accordance with the terms and conditions specified at the time of making the Eligible Purchase. QFF Members are responsible for checking that the correct number of Qantas Points has been credited to their QFF Membership Account.

5. The Club Website

5.1 Qantas information

(a) Qantas will use reasonable endeavours to ensure that information included by or on behalf of Qantas on the Club Website is complete and accurate. However, to the extent permitted by law, Qantas accepts no liability for the lack of completeness or accuracy of such information.

5.2 External Sites

(a) The Club Website may contain links to, or frame websites of third parties (External Sites). Links to, or framing of External Sites should not be construed as any endorsement, approval, recommendation or preference by Qantas of the owners or operators of the External Sites, or for any information, products or services offered or referred to on the External Sites, unless the endorsement, approval, recommendation or preference is expressly indicated on the Club Website. To the extent permissible by law, Qantas makes no warranty and accepts no liability in relation to material contained on External Sites.

(b) Members that book a Tee Time will have the option to provide a review of their experience via Golfadvisor.com. Use of golfadvisor.com is governed by the golfadvisor terms of use available at: https://www.golfadvisor.com/terms-of-service.html

5.3 Intellectual property

(a) The material contained on the Club Website is protected by copyright. A Member must not use, copy, modify, transmit, store, publish, distribute or create derivative works of the material on the Club Website (other than Member Content submitted by that Member), without obtaining the prior written consent of Qantas.

(b) Trade marks, (whether registered or unregistered) branding and logos used on the Club Website must not be used or modified in any way without obtaining the prior written consent of Qantas.

(c) The Club Website and products, technology and processes contained on it may be the subject of other intellectual property rights owned by Qantas, a Service Provider or third parties. Members’ use of the Club Website must not in any way infringe the intellectual property rights of any person.

(d) A Member must not:

(i) use any device, software, routine or any other method to interfere or attempt to interfere with the proper working of the Club Website; or

(ii) take any action that imposes a burden or load on the Club Website not authorised by Qantas or that is unreasonable or disproportionate to the benefits Qantas obtains from that Member’s use of the Club Website.

6. Member Content

6.1 Each Member is fully responsible for any and all Member Content that they have submitted.

6.2 Qantas excludes all liability for Member Content to the full extent permitted by law.

6.3 Qantas may screen or remove any Member Content without notice, for any reason whatsoever.

6.4 Members must not submit Member Content that:

(a) is unlawful, defamatory or fraudulent;

(b) infringes, or would cause Qantas to infringe, the intellectual property rights or moral rights of any person; or

(c) is offensive, obscene, profane, derogatory, pornographic, sexually inappropriate, violent, abusive, harassing, threatening, objectionable with respect to race, religion, origin or gender, not suitable for children aged under 15, or otherwise unsuitable for publication.

6.5 By submitting Member Content, Members grant Qantas a non-exclusive, royalty-free, perpetual, worldwide, irrevocable, and sub-licensable right to use, reproduce, modify, adapt, publish and display the Member Content for any purpose in any media, including on the Club Website.

7. Changes to the Terms and Conditions

7.1 Qantas may update these Terms and Conditions at any time by publishing updated these changes on the Club Website.

7.2 If Qantas removes Benefits or amends these Terms and Conditions in a way that substantially deprives a VIP Member of the benefit of the VIP Membership, that Member may cancel his or her Membership within 14 days of Qantas notifying the Member of such changes in accordance with clause 7.1.

7.3 If the VIP Member cancels their VIP Membership pursuant to this clause 7, Qantas will:

(a) cancel that Member’s Membership; and

(b) Provide a pro-rata refund for any Membership Fee paid.

8. Suspension or Termination of Membership

Termination by Qantas

8.1 Qantas reserves the right in its absolute discretion to suspend or terminate the Membership of any Member at any time by giving such notice to the Member as is reasonably practicable in all the circumstances.

8.2 If a Member has breached any of these Terms and Conditions, Qantas may do any one or more of the following:

(a) suspend the operation of that Member's Membership Account;

(b) suspend the Membership Benefits available to or accessed by that Member;

(c) terminate that Member’s Membership, and Qantas will retain any Membership Fee paid by that Member.

8.3 If Qantas Golf Club intends to take action under clause 8.1, it will, where practicable notify the Member of its intention and the reason for that action. Where practicable, the Member will then be given 21 days to respond to such a notice by rectifying the breach (where possible) and providing any reason why Qantas should not take action (provided that Qantas may suspend the Member's Membership Account and access to Benefits until any review is completed). Qantas will review the response and advise the Member of its position.

8.4 Unless otherwise required by law, Qantas or any Service Provider will not be liable for any Losses suffered by any person as a result of any action under clauses 8.1 or 8.2. Because golf involves many risks, and our liability to you is limited, you may choose to take our personal liability insurance.

8.5 Qantas may terminate or cease to operate Qantas Golf Club and/or the Qantas Frequent Flyer Program at any time at its discretion. Qantas will endeavour to give Members as much notice of any such termination as it considers reasonably practicable in all the circumstances.

Termination by Member

8.6 Members may terminate their Membership at any time by notifying Qantas Golf Club Service Centre, but will not be entitled to a refund unless otherwise expressly provided in these Terms and Conditions

8.7 VIP Members may, before they use their Membership and within 30 days of the Start Date, notify Qantas that they no longer wish to be a Member. Qantas will then cancel their VIP Membership and refund any Membership Fee paid. Otherwise, Membership is non-refundable and is not transferable.

8.8 Qantas may, in its absolute and sole discretion deduct any Qantas Points awarded to a Member for payment of VIP Membership Fee from the QFF Membership Account.

Membership Fee Refunds

8.9 A VIP Member may cancel their VIP Membership at any time during the Membership Year by phoning Qantas Golf Club Service Centre, but will not be entitled to a refund for any Membership Fee paid unless otherwise expressly stated in these Terms and Conditions.

8.10 If termination occurs in accordance with clause 8.7, Qantas will:

(a) provide the Member with a pro rata refund of the applicable Membership Fee paid by that Member for any remaining period in the Membership Year after the date of termination, whether that is in Qantas Points to the Member’s QFF Membership Account or in money to the Accepted Payment Card used to pay the Membership Fee; and

(b) if a Member has paid the Membership Fee using an Approved Payment Card, deduct the number of Qantas Points credited to the Member’s QFF Membership Account for payment of the applicable Membership Fee.

9. Liability

9.1 Consumer protection legislation

(a) Qantas acknowledges that the Competition and Consumer Act 2010 (Cth), the Fair Trading Act 1987 (NSW) and other equivalent legislation implies or imposes statutory guarantees, conditions or warranties into contracts for the supply of goods or services to consumers that cannot be excluded (Non Excludable Terms). Nothing in these Terms and Conditions (including the exclusions and limitations in this clause 9) is intended to exclude or restrict the application of Non Excludable Terms.

(b) Other than the Non Excludable Terms, Qantas and its Service Providers excludes all implied terms in relation to the supply of Membership, Benefits or Eligible Goods and Services.

9.2 Taxes and charges

(c) Members are responsible for any costs, charges, taxes, claims or other liabilities (including any applicable fringe benefits tax) arising from any transaction with the Qantas Golf Club.

(d) It is recommended s that Members consult their accountant or tax adviser to ensure that they understand possible tax (including fringe benefits tax) implications, if any, related to Membership and Benefits.

9.3 Exclusion of liability

(a) To the extent permissible by law, Qantas and its Service Providers:

(i) excludes all liability for Consequential Loss; and

(ii) limits its aggregate liability under or in connection with a VIP Membership to the amount of the Membership Fee.

(iii) excludes all liability in relation to any goods or services provided by Service Providers third parties to a Member.

(b) If Qantas or a Service Provider suffers or incurs Losses as a result of a Member’s breach of these Terms and Conditions, that Member will remain liable to Qantas or its Service Providers for such Losses.

(c) If a Service Provider or any related body corporate of Qantas suffers or incurs Losses as a result of a Members breach of these Terms and Conditions and Qantas would have been able to recover those Losses if they were suffered or incurred by Qantas, then that Member will remain liable for, and Qantas will be able to recover, those Losses as if those Losses were suffered or incurred by Qantas.

9.4 A Member and any Additional Attendee acknowledges and accepts that golf is a hazardous activity and that there is the potential risk of physical injury or death. Members and Additional Attendees s participate in the Qantas Golf Club and access and use the Benefits at their own risk.

9.5 The Member acknowledges that any goods or services provided by a Service Provider or third party are subject to that Service Provider’s (or third party’s) terms and conditions, as applicable.

10. Personal information

10.1 It is a condition of participation in the Qantas Golf Club or use of any services or Benefits offered by the Qantas Golf Club or a Service Provider that a Member consents and authorises Qantas or a nominated Service Provider to collect, use and disclose the information on any application form and other information that is collected in relation to the Member for the purposes described in this clause, and disclose such information to any related bodies corporate, agents, suppliers, contractors or any other third parties for the purposes of:

(a) Qantas, a Service Provider or any of their related bodies corporate, providing products or services in connection with the Qantas Golf Club, including the awarding of Qantas Points and providing Benefits to Members;

(b) Qantas, a Service Provider or any of their related bodies corporate improving customer service, including by means of research, marketing, product development and planning; and

(c) Qantas or a Service Provider marketing their products or services or the products or services of third parties; and

(d) any third party providing services to Qantas, any of its related bodies corporate or Members in connection with the administration of Qantas Golf Club.

10.2 This information may be transferred to or from Australia for these purposes. If all or any part of the requested information is not provided by the Member, the services provided to that Member by Qantas or the Service provider may be affected.

10.3 Neither Qantas nor any Service Provider will otherwise disclose a Member’s Personal Information without that Member’s consent unless disclosure is either necessary to prevent a threat to life or health, authorised or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity.

10.4 On request by a Member and to the extent permitted or required by law, Qantas will provide that Member with access to and the ability to correct their Personal Information held by Qantas. Only the Member named on the account (as applicable) will be entitled to access their Membership information. However, Qantas does comply with validly served and executed court orders and subpoenas and cooperates with investigations by State, Federal and international agencies. Under those circumstances or where otherwise required by law, a Member's account information may be shared with others with or without that Member's knowledge or consent.

10.5 Golfnow, LLC is managing the Qantas Golf Club on Qantas’ behalf as a Service Provider, and Members expressly acknowledge and agree that Golfnow, LLC will be processing Personal Information to facilitate any transactions with the Qantas Golf Club, as well as any services provided to a Member in connection with the Qantas Golf Club.

10.6 This clause 10 survives the termination of these Terms and Conditions and the termination or suspension of Qantas Golf Club.

11. General

11.1 The Club Website, Membership and Benefits may be used for a Member’s personal use only and not for any commercial use.

11.2 If part or all of any clause of these Terms and Conditions is illegal, invalid or unenforceable then it will be read down to the extent necessary to ensure that it is not illegal, invalid or unenforceable, but if that is not possible, it will be severed from these Terms and Conditions and the remaining provisions will continue to apply.

11.3 In these Terms and Conditions, unless the contrary intention appears, the singular includes the plural and vice versa.

11.4 These Terms and Conditions are governed by and will be construed in accordance with the laws applicable in New South Wales, Australia irrespective of where the application for Membership has been completed by the Member or submitted to Qantas. Any action or other legal process in connection with these Terms and Conditions against Qantas must be instituted and carried on only in the appropriate court in New South Wales.

11.5 The Qantas Frequent Flyer Terms apply to QFF Membership and the earning, retention and redemption of Qantas Points by Members, including all Qantas Points earned in accordance with these Terms and Conditions.

11.6 To the extent of any inconsistency between these Terms and Conditions and the Qantas Frequent Flyer Terms, the Qantas Frequent Flyer Terms will prevail.

11.7 Members may contact Qantas Golf Club using the contact us form on the Club Website.

(a) Alternatively, information can be found on the Frequently Asked Questions page on the Club Website. The Qantas Golf Club Service Centre’s hours of operation will be displayed on the Club website.

Status: OK
Version: 2018AUG14
Last Modified: 30/07/2018 1:50:43 PM +00:00